A. All The Box products are sourced from official Amazon stock. As a registered business, The Box has full rights to purchase and resell 100% original and certified products.

A. Our joy comes from seeing the happiness of our customers when they open a box and are surprised by the products inside. This has strengthened our bond with customers worldwide, bringing even more success to The Box.

A. After placing your order with cash-on-delivery, we will send you an order confirmation message on your mobile device. It is important to confirm this message so we can ship your box as soon as possible, within 48 hours. We’ll stay in close contact with you to keep you informed throughout the delivery process!

A. Yes. The Box only purchases brand-new products that are completely intact, with their original packaging and seals.

A. The difference between The Box models lies in the prices, which reflect the higher chance of receiving top-selling products. However, all models give you the chance to receive high-value items. So even with a The Box Standard, you could receive a premium item that may also appear in The Box Premium or Diamond. In summary, the higher the model, the greater the chance of winning big prizes in your box!